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VHL Teacher Code of Conduct

Version 2026-10

VHL exists to help children learn safely. Every teacher agrees to these rules before applying, and they apply to every lesson, message and payment.

Keep everything on VHL

  • Teach, message and take payment only through VHL. Never ask a student or parent to pay you directly.
  • Do not share or ask for phone numbers, emails, home addresses or social-media accounts.
  • Do not move a student to WhatsApp, Zoom, Google Meet or any other app.

Protect children

  • Many VHL students are under 18. Behave as you would in a school classroom, at all times.
  • Never arrange to meet a student in person, and never contact a student outside VHL.
  • Never send or request personal photos, and never discuss personal or romantic topics.
  • Parents and guardians may watch any lesson. Classes may be recorded for safety and quality.
  • Report any safeguarding concern about a child to VHL immediately.

Be professional

  • Teach from a quiet, decent space, dressed as you would for school.
  • Be on time. Repeatedly missing classes leads to refunds for students and penalties for you.
  • Teach only subjects and levels you are qualified for, and be honest on your profile.
  • Treat every student with patience and respect. No insults, threats or humiliation.

Verification and checks

  • Your ID, certificates and referee will be checked before you are verified.
  • VHL may run background checks with your consent, and may re-check at any time.
  • False documents or information lead to permanent removal and may be reported to the authorities.

What happens if rules are broken

  • VHL may suspend or remove a teacher at any time to protect students.
  • Serious safeguarding breaches are zero-tolerance and may be reported to the police.